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BIKES FOR EVERY BODY - HOME OF THE BUDDY BIKE®

Before You Buy

BEFORE YOU BUY OUR BIKES ONLINE PLEASE READ ALL OF THE INFORMATION ON THIS PAGE!

CALL 786.489.2453 for help with your order. Credit card processing fees will not be refunded on cancelled orders.

How To Order

Adaptive bicycles can be costly and will last you for many years, if not a lifetime, if cared for properly. You may order The Buddy Bike or one of our other adaptive bicycles through our online shops at bikesforeverybody.com or buddybike.com but we want you to be happy with your purchase so to receive personal and compassionate service please call 786.489.2453 or REQUEST A GOOGLE MEET APPOINTMENT. 

Your Order Will Not Ship Until We Contact You

If you have not called us in advance and you place an order online, we will call to confirm the order details and bike shop shipping details. Your order will not ship until we have contacted you.

Shipping Policy & Delivery Times

Shipping Policy

We ship new bikes worldwide. We ship demo bikes and Trade-In models within the continental U.S. only. The shipping rates in our shops are for continental U.S. orders. 

It is the policy of Bikes For Every Body, LLC to ship our bikes to local bike shops so a professional can complete the assembly. Bikes that are not assembled by a professional at a bike shop will not be covered by warranty. Please keep your assembly receipt as proof. Please provide the name, address and phone number of a local bike shop that has agreed to receive and assemble the bike when placing your order.

Delivery Times

For in stock items, allow up to 10 days for delivery of US orders and 4-6 weeks for international orders. Out of stock or Trade-In model delivery times may vary. Bikes ship by freight or internationally by air freight.

International Orders

For international orders please contact shelley@bikesforeverybody.com or REQUEST A GOOGLE MEET APPOINTMENT. 

It is our policy to ship our bikes to the bike shop of your choice so a professional can complete the assembly. When shipping internationally we may make an exception and will ship to a local airport. The customer will need to claim the bike at customs to SELF CLEAR or a broker may provide this service and arrange local delivery. We require that customers take their bikes to a professional bike shop for assembly. Bikes that are not assembled by a professional at a bike shop will not be covered by the limited warranty. Please keep your bike assembly receipt as proof of assembly.

You should also check with your local customs office to see if there are programs and if you are eligible for reducing or eliminating duty taxes when receiving a product for a person with a disability.

All funds are in USD. All sales are final. Prices are subject to change. 

UK Taxes & Brexit Update

We do not charge VAT and duties during the checkout process. VAT duty tax and import fees are payable by the customer to the shipping carrier upon delivery.

"Delivered At Place (DAP). Also called delivered duty unpaid (DDU). This term indicates that the seller only takes responsibility for shipping the product, and requires the customer to pay any import costs, such as VAT, duties, and clearing fees. This option may create unexpected costs for customers and can result in delayed or returned shipments."

Related Expenses

In addition the bike cost, kickstand and optional accessories, shipping and handling, Florida sales tax, and bike assembly may be additional. Additional fees may vary by bike model. Import fees and duty taxes may apply on international orders. These items will be noted on your product quote.

 

All amounts are in USD. Prices and product specifications are subject to change without notice. 

Returns & Refunds

Full refunds are provided if orders are cancelled prior to shipping. Due to the expense of shipping adaptive bicycles, once a bike has shipped, we have a no returns, no refunds policy. We provide as much information as possible in our online shop and descriptions but every rider's needs are different so we suggest that you call 786.489.BIKE (2453) for help in choosing the right bike for your needs. All sales are final so if available, we will help you arrange a test ride. Accessories can be returned or replaced within 30 days for a refund on the product cost. Shipping and credit card processing fees will not be refunded. 

Limited Warranty

Warranties vary by product. 

BUDDY BIKE LIMITED WARRANTY

Privacy Policy

At Bikes For Every Body LLC we respect your privacy and are committed to protecting your personal information. We understand the importance of keeping your data secure and confidential. This privacy policy outlines how we collect, use, and safeguard your information when you visit our website.

Information Collection & Usage

We may collect personal information such as your name, email address, and contact details when you voluntarily provide them to us through our website. The information we collect is used solely for the purpose of providing you with a better and customized user experience. We may use your information to respond to inquiries, process orders, personalize your experience, and send you relevant updates and promotions.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. If a need arises, we would ask your permission in advance to share your information with trusted service providers who assist us in operating our website and providing services for our customers. We would ask those service providers to agree to keep your information confidential.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, please note that no method of transmission over the internet or electronic storage is 100% secure.

Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. These cookies do not contain personally identifiable information and can be managed or disabled through your browser settings.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their respective privacy policies.

Policy Changes

We reserve the right to update or modify this privacy policy at any time without prior notice. Please check this page periodically for any changes. Your continued use of our website signifies your acceptance of the updated privacy policy.

Contact Information

If you have any questions, concerns, or requests regarding our privacy policy, please contact us at shelley@bikesforeverybody.com.

 

Updated: 8/25/23

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